Frequently Asked Questions
Everything you need to know about your Nordisk Outdoor experience.
What is the standard shipping time for orders?
We offer standard shipping across Europe within 3-5 business days. International orders typically arrive within 7-12 business days depending on your location and local customs processing.
What is your return policy for apparel?
You can return any unworn, unwashed items with original tags attached within 30 days of delivery. We provide a pre-paid return label for all domestic orders to ensure a seamless experience.
Are your outdoor materials sustainably sourced?
Yes, Nordisk Outdoor is committed to sustainability. We prioritize GOTS-certified organic cotton, recycled polyesters, and ethically sourced wool in all our seasonal collections.
How do I find the right size for my build?
Each product page features a detailed size guide with specific measurements. Our clothing follows a Scandi-fit profile, which is slightly more tailored; we recommend sizing up if you prefer a looser fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and localized options like Klarna for buy-now-pay-later flexibility.
How should I care for my technical outdoor gear?
To maintain the integrity of waterproof coatings and natural fibers, we recommend machine washing on a cold, gentle cycle and air drying. Avoid fabric softeners and high heat.